When your home is being threatened by water damage from flooding or leaks, Restoration Pro 24 professionals have the expertise to prevent or mitigate the devastating effects water damage can have on your property.

Water Removal Equipment

Moisture meters, digital hygrometers and other meters measure the extent of moisture saturation in your homes walls,floors and ceilings. We want to make sure to find any unwanted moisture in your home as to avoid the growth of Mold. Infrared camera may be used to identify water location for thorough water removal.

We use a process called Applied Structural Drying. Our goal is to leave your home in tact and extract the moisture without the need of demolition. We will use our high efficiency truck mounted and portable extraction units to perform efficient water removal. Fine water extraction tools will be used to remove all standing water and hard to reach water.

Sanitizing Agents, Germicides, & Anti-Microbial Treatments

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Hi-Tech Drying Equipment

  • Drying equipment helps prevent property water damage like swelling and warping of floors, walls and furniture.
  • Industrial grade dehumidifiers minimize secondary water damage.
  • High-speed air movers create airflow across walls, carpets, pads and furniture, evaporating moisture.
  • Some situations call for special drying techniques that require state of the art equipment and training. Our staff will assess the situation and use all measure to obtain an acceptable level dryness in your home.
  • We will provide you with a certificate stating that the property was dried properly. This certificate will become important in the future for proof of drying process.

Flood Restoration Category 1 Water Loss

WARNING: There are significant health risks as well as a high chance of injury associated with the water damage restoration process. There are also additional health risks, including severe illness and death, associated with improperly drying the structure, as there is the potential for toxic mold to be left behind as well as structural instability.

No two water losses are alike, and each situation must be treated based on the unique needs of the environment. Before tackling any water loss it is recommended that professionals attend an IICRC WRT Class, an IICRC ASD Class, and be familiar with the industry's standards of care (IICRC S500 and S520).

Category 1 water losses originate from a sanitary water source and do not pose substantial risk.  It is important to remember that even if the water loss was clean, the nature environment or the time passed since the damage occurred can change the classification of the loss to Category to 2 or Category 3.

Basic Procedure

  1. Complete work contracts.  No work should be started without completed authorizations.
  2. Identify all safety hazards (electrical wires in standing water, loose/buckling drywall, etc.).
  3. Locate the source of the water and stop any further intrusion. It may be required to contact a professional plumber or other contractor.
  4. Protect furniture by blocking. Small items can be moved out of the affected area.
  5. Extract water from carpet/pad using a sub-surface extraction tool. Remove water from hard surfaces via squeegee or mop. All dehumidifiers should be turned on to give the coils time to reach dew point temperature.
  6. Inspect all areas that water may have traveled to, and document all moisture levels in affected areas.
  7. Create a drying chamber. Remember, you only want to dry the areas that are wet.
  8. Install air movers (approx every 10-15 linear feet). All air movers should be blowing in the same direction.
  9. Monitor the job daily. Record all drying data and keep accurate records.
  10. Dispose of any non-dryable items. Ensure you document and have approval of the homeowner/insurance company first.
  11. If any carpet/pad was removed, reinstall it after drying is complete.
  12. After drying is complete, all affected areas will need to be cleaned. After drying and thoroughly cleaning any affected carpet, it is recommended to re-apply Scotchgard Carpet Protector.

Flood Restoration Category 2 Water Loss

WARNING: There are significant health risks as well as a high chance of injury associated with the water damage restoration process. There are also additional health risks, including severe illness and death, associated with improperly drying the structure, as there is the potential for toxic mold to be left behind as well as structural instability.

The following information is intended for use as general guidelines for Category 2 water loss cleanup. No two water losses are alike, and each situation must be treated based on the unique needs of the environment. Before tackling any water loss it is recommended that professionals attend an IICRC WRT Class, an IICRC ASD Class, and be familiar with the industry's standards of care (IICRC S500 and S520)

A Category 2 water loss refers to a source of water that contains a significant degree of chemical, biological, or physical contaminants and causes discomfort or sickness when exposed or consumed. Known as "Gray Water," this type of water damage carries microorganisms and nutrients of microorganisms.

Sources of Category 2 water losses include toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure, and water discharge from dishwashers or washing machines.

Basic Procedure

  1. Complete work contracts.  No work should be started without completed authorizations.
  2. Identify any safety hazards (electrical wires in standing water, loose/buckling drywall, etc.).
  3. Locate the source of the water and stop any further intrusion. It may be required to contact a professional plumber or other contractor.
  4. Protect furniture by blocking. Small items can be moved out of the affected area.
  5. Extract water from carpet and/or pad by using a sub-surface extraction tool. Remove water from hard surfaces via squeegee or mop. All dehumidifiers should be turned on to give the coils time to reach dew point temperature.
  6. Apply a biocide to all affected surfaces to help prevent and retard the growth of microbials.
  7. Remove and dispose of carpet pad from all affected areas. Remove and discard all non-dryable structural materials.
  8. Inspect all areas that water may have traveled. Document all moisture levels in affected areas.
  9. Create a drying chamber. Remember, you only want to dry the areas that are wet.
  10. Install air movers (approx every 10-15 linear feet). All air movers should be blowing in the same direction.
  11. Monitor the job daily. Record all drying data and keep accurate records.
  12. Dispose of any non-dryable items. Ensure you document and have approval of the homeowner/insurance company before doing so.
  13. Reinstall the carpet with new pad after drying is complete.
  14. Replace all structure materials that were removed.
  15. After drying is complete, all affected areas will need to be cleaned.

Water / Flood Restoration Category 3 Losses

The following information is intended for use as general guidelines for Category 3 water loss cleanup. No two water losses are alike, and each situation must be treated based on the unique needs of the environment. Before tackling any water loss it is recommended that professionals attend an IICRC WRT Class.

Category 3 water loss involves water that is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents. Such water may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

Examples include, but are not limited to: sewage, toilet backflows that originate from beyond the toilet trap regardless of visible content or color, all forms of flooding from seawater, ground surface water and rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment such as wind-driven rain from hurricanes, tropical storms, or other weather-related events.

Basic Procedure

  1. Complete work contracts. No work should be started without completed authorizations.
  2. Identify any safety hazards (electrical wires in standing water, loose/buckling drywall, etc.).
  3. Locate the source of the water and stop any further intrusion. It may be required to contact a professional plumber or other contractor.
  4. Protect furniture by blocking. Small items can be moved out of the affected area.
  5. If possible use a negative air scrubbing machine with hepa filter for ambient air filtration.
  6. Extract water from carpet and/or pad using a sub-surface extraction tool. Remove water from hard surfaces via squeegee or mop. All dehumidifiers should be turned on to give the coils time to reach dew point temperature.
  7. Apply a biocide to all affected surfaces to help prevent and retard the growth of microbials.
  8. Remove and dispose of carpet and carpet pad from all affected areas. Remove and discard all contaminated porous and semi-porous structural materials.
  9. Inspect all areas that water may have traveled. Document all moisture levels in affected areas.
  10. Create a drying chamber. Remember, you only want to dry the areas that are wet.
  11. Install air movers (approx. every 10-15 linear feet). All air movers should be blowing in the same direction.
  12. Monitor job daily. Record all drying data and keep accurate records.
  13. Dispose of any non-dryable items. Ensure you document and have approval of the homeowner/insurance company before you do.
  14. Reinstall carpet with new pad after drying is complete.
  15. Replace all structure materials that were removed.
  16. After drying is complete, all affected areas will need to be cleaned.

 Call Now For Emergency Service 844-438-7832

MN Locations

Restoration Pro 24, LLC
8715 70th St. S
Cottage Grove, MN 55016
PH:  651-968-8811
 
Restoration Pro 24, LLC
111 kellog Blvd E. Unit 1013
St. Paul, MN55101
PH:  651-968-8811
 
 

WI Locations

Restoration Pro 24, LLC
3004 Quail Ridge Road
Eau Claire, WI 54701
PH:  715-438-3016
 

IA Locations

Restoration Pro 24, LLC
597 62nd St. Suite 132
Marion IA, 52302
PH:  319-213-9120
 

MO Locations

Restoration Pro 24, LLC
302 W. Lincoln Ave.
Owensville, MO 65066
PH:  573.658.9127